Question 1

How do I place an order?

Accepted Answer

Browse the store, open a product and tap Order via WhatsApp, or add several items to your cart and send the whole order. Our team confirms availability and shares delivery details.

Question 2

How do I pay?

Accepted Answer

Pay via M-Pesa to the Till number shown at checkout on the product page. After paying, send the confirmation message to us on WhatsApp so we can verify and process your order.

Question 3

Do you deliver countrywide?

Accepted Answer

Yes. We deliver within Nairobi and across Kenya via courier. Delivery time and cost depend on your location and are confirmed on WhatsApp.

Question 4

Can you help me choose the right size?

Accepted Answer

Absolutely. Use the Bike Finder for a quick match, or message us with the rider's age and height and we'll recommend the best fit.

Question 5

Do the bikes come with a warranty?

Accepted Answer

Yes, our bikes carry a manufacturer warranty against frame defects. Details are on each product page.

Frequently asked questions

How do I place an order?

How do I pay?

Do you deliver countrywide?

Can you help me choose the right size?

Do the bikes come with a warranty?